Introducing the modern way to mobile entertainment – Mobile Value-Added Service (mVAS)

Easy, fast and secure access to fun entertainment contents on your device

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What is Totomobi?

Totomobi is a mobile entertainment hub that offers users exclusive mobile entertainment solutions, aiming to strive for clients demand fulfilment in high calibre manner, through customisation, exclusivity and boundless connectivity.

Why Totomobi?

Our service provides the best mobile entertainment solutions that offers personalization and user library to customize personal devices. Nothing beats having our own touch when it comes to personal experience.

What do I receive?

An instant access to premium and exclusive mobile entertainment contents based on your preferences such as access to unlimited music and video streaming, mobile games and utility apps. You can access to our platform anytime and anywhere once connected to the internet.

Payments and Purchases

In just a few simple steps you can join Totomobi to enjoy your favourite games, movies, applications and more with seamless payment experiences:

Direct Carrier Billing (DCB) - the easier way to pay and play

Secure payment process, without sharing sensitive details, such as credit card number, CVC codes and banking information.

End users are protected and service compliance assured with fraud prevention and monitoring.

Keep track of purchase transactions via SMS notification

Direct Carrier billing (DCB)

Direct Carrier billing (DCB) is a mobile payment method which allows you to pay for your digital goods and services through a direct connection with the mobile operator. The digital content purchases will reflect on your monthly mobile phone bills without the need of credit card.

This payment method is widely accepted by the most popular online app stores such as Google Play, Huawei Store), social networks like Netflix, Spotify and many digital merchants like us.

How does Direct Carrier billing (DCB) work?

Upon landing on our promotional pages, you will see the detailed price terms and services that to subscribed to on page. Transaction is made by entering the mobile phone number and confirming the payment to enrol to our services. The DCB payment flows and processes will depend on the Telco’s rules or local regulations. After successful completion of the different steps, the digital content is made available to the you and a purchase confirmation receipt is sent by SMS.

Direct Carrier Billing Checkout Flow

The user enters his mobile phone number to pay for the service

He is redirected to a webpage to confirm the payment

When confirmed, the user receives a confirmation message by SMS

The user is redirected to the product or the service he paid for

Subscription

As mobile value added service (mVAS) provider, Totomobi exploits the best out of emerging digital technologies to deliver seamless and personalized mobile entertainment solutions

How can I get subscribed to Totomobi?

Upon landing on our promotional pages, you will need to verify your mobile number to pay for Totomobi’s digital content purchases through Direct Carrier Billing (DCB) payment method.

You will not be charged until you submit your phone details. After you enter your phone details, the charge is added to your phone bill at the time of the transaction.

Why I can’t subscribe to Totomobi?

Make sure you entered your phone number correctly.
Check you have enough credit on your mobile account.
Wait a few days and try again, or try in a private/incognito window (there might have been a temporary connection problem).
Reach out to our Customer Service team via email: support@halocell.com

Is there a charge for using Totomobi?

You will be charged the rate that is mentioned on the promotional page that you visited when you subscribed to the service. You can also find it in the welcome message you received upon subscribing and in the monthly SMS reminder you receive from us.

How do I terminate subscription services on Totomobi?

Always remember, there are no contracts or commitments, you can cancel your subscription at any given time with no cancellation fees.

For other account-related matters, including requests for termination, please reach out to our Customer Service team via email: support@halocell.com

Is my subscription purchase refundable?

No. There is no refund policy for purchases made through Collect on Behalf (or Direct Carrier Billing) services.

How do I reach out to Totomobi customer care?

Our dedicated Customer Care Team will be happy to answer all your enquiries. You can reach out to us at support@halocell.com or through the Contact Us form.

It is your responsibility to ensure that the application is compatible with your device before the purchase. Also, refer to the application reviews and star rating to determine the quality of the app.